Replace 12/13: After a profitable Insider testing interval, we’re delighted to announce that Help Digital Agent is now rolling out to all gamers within the US. We’d wish to thank Insiders for his or her assist in testing and offering suggestions for this new function.”
Help Digital Agent is an AI-powered function constructed to assist Xbox gamers extra effectively clear up their support-related gaming points, and it’s rolling out to pick Xbox Insiders on help.xbox.com immediately. Help Digital Agent can rapidly entry data from help.xbox.com to reply questions related to Xbox console and recreation help points. Xbox Insiders positioned in the US and with English chosen as their most well-liked language can start previewing the Help Digital Agent immediately by visiting help.xbox.com whereas signed into an account that’s registered with the Xbox Insider Program.
We worth the suggestions from Xbox Insiders for this preview expertise and any suggestions acquired might be used to enhance the Help Digital Agent. As you work together with the Help Digital Agent, you possibly can present suggestions by way of the “thumbs up” or “thumbs down” button on every of the responses or present suggestions immediately by way of the “Give suggestions” button on the backside of the web page.
Tips on how to Use Help Digital Agent
Beginning immediately, Xbox Insiders will see the Help Digital Agent on the “Contact us” web page on help.xbox.com. Check in with the identical account you registered with the Xbox Insider Program, then you definitely’ll see a brand new choice to ask our new Help Digital Agent a query.
When you click on on “Ask a query,” you will notice the Help Digital Agent launch in a brand new browser window. You’ll be able to ask the agent questions by way of textual content or voice, and it’ll reply with related data from help.xbox.com. If the Help Digital Agent can not clear up the problem, you possibly can request to talk with a stay help agent so long as it’s inside Xbox Help’s regular hours of operation.
Throughout this preview, you may as well customise your help expertise by clicking on the ellipsis menu icon and selecting between two totally different Help Digital Brokers.
Tips on how to Get Xbox Insider Help and Share Your Suggestions
In the event you’re an Xbox Insider in search of help, please be part of our neighborhood on the Xbox Insider subreddit. Official Xbox workers, moderators, and fellow Xbox Insiders are there to assist. We suggest including to threads with the identical subject earlier than posting a model new one. This helps us help you one of the best we will! Additionally, you possibly can present direct suggestions to Group Xbox by following the steps right here underneath the “Report an issue on-line” part.
In the event you aren’t a part of the Xbox Insider Program but and need to assist create the way forward for Xbox and get early entry to new options, be part of the Program immediately by downloading the Xbox Insider Hub for Xbox Sequence X|S & Xbox One or Home windows PC.
For extra data on the Xbox Insider Program, comply with us on Twitter at @XboxInsider.
